WHOLESALE TERMS and CONDITIONS
When purchasing goods from Chewz©, there are a few important items to note;
1. Minimum wholesale is in full set quantities as specified.
2. All items on this website are subject to GST. All prices shown in wholesale price lists are shown inclusive of GST.
3. Goods remain the legal property of Chewz© until paid in full.
4. Prices are subject to change without notice.
5. The sale of goods is subject to our standard Wholesale Terms of Trade as detailed below.
You accept these Terms and Conditions when:
a) you submit an Order;
b) you accept delivery of, or any part of, the Goods pursuant to an Order; or
c) you make Payment, or partial Payment, for any Goods supplied by Chewz©.
We do not accept order cancellations. We reserve the right to refuse to cancel orders once placed, this decision will be made at our sole discretion.
Return requests must be made in writing within 7 days of delivery date. This must include the invoice/order number and a reason for return. No returns will be accepted without prior approval and return delivery instructions. Any authorised returns for change of mind will incur a 15% restock charge plus return freight costs to Chewz©.
In the case of faulty merchandise, please request a claim form. These must be filled out in full, including pictures of the fault.
We will supply a replacement product or a refund. This decision will be made at our sole discretion.
In some cases we may require the faulty product be returned and will send a return pre-paid postage satchel.
We do not accept or process backorders. If we are unable to fulfil a style or item as requested then we will offer a replacement or a refund.
Chewz© accepts payment through our website - these are processed through PAYPAL (credit card payments do not incur a merchant fee).
Freight is not included in the costs of the goods and is auto calculated based on the weight and dimensions of your order.
We will, at our discretion, use any registered freight provider to despatch your orders.
7. ORDER LEAD TIMES
All standard orders will be despatched from our Perth office within 5 business days of your order payment being cleared.
Express orders will be despatched from our Perth office within 2 business days.
Priority Express orders will be despatched next business day.
Applicable shipping times will then vary depending on location.
No orders will be despatched until payment has been received in full.
8. PRICING and GST
All prices are subject to change without notice. Please refer to your invoice or our website for current pricing. Our price lists and wholesale brochures should be used as a guide only. Prices are quoted excluding freight charges, however are inclusive of GST.
9. CEASE of TRADE
We reserve the right to cease trade without notice.
For reasons including, but are not limited to;
Improper trading practices.
Providing to us false or misleading information during the account application process.
If the business ownership changes.
16. RIGHT TO VARY TERMS of TRADE
We reserve the right to vary these terms and conditions at any time without notice.